
To change your Alexa's internet connection, you'll need to access the Alexa app on your smartphone or tablet. This is where you can adjust your Wi-Fi settings to connect to a different network.
You can also change your internet connection by going to the Alexa website and signing in to your account. From there, you can update your Wi-Fi settings to connect to a new network.
If you're experiencing connectivity issues, try restarting your router or modem. This simple step can often resolve the problem and get your Alexa device connected again.
Troubleshooting Steps
If you're experiencing issues with your Alexa device, try restarting your modem and wireless router. This simple step can often resolve Wi-Fi issues.
To do this, make sure your router is connected to the modem and that your cables are plugged in securely. Then, unplug or press the Power button on the modem/router to turn it off, and wait 30 seconds before turning it back on.
You'll also want to update your Wi-Fi router with the latest software, which you can find in your router's manual or on the manufacturer's website.
If that doesn't work, try rebooting Alexa itself. Unplug your Alexa device's power adapter for at least three seconds, and then plug it back in. This can establish a strong connection between Alexa and your home or work Wi-Fi network.
Here are the steps to reboot Alexa in a quick and easy-to-follow list:
- Unplug your Alexa device's power adapter for at least three seconds.
- Plug the power adapter back in.
- Perform a power-cycle reset of your router by unplugging it for roughly 15 seconds before plugging it back in.
- Once your modem and router are back online, ask Alexa to play a song or answer a series of questions to check for intermittent signal loss or a connectivity error.
Relocate Your Device
If your virtual assistant still isn't connecting to Wi-Fi, make sure it's located within 30 feet of your wireless router. Physical barriers, like concrete or brick walls, and other electronic devices, like baby monitors and FM radios, can interfere with the signal.
Moving your Alexa device closer to your router can significantly improve the connection. In a larger, multi-story home, it's best to place your Alexa device in a central location.
Avoid placing Alexa devices close to walls, microwaves, baby monitors, and other electrical devices that could cause interference.
Reboot
Rebooting your router and Alexa device can often resolve connectivity issues.
Unplug your router for 15 seconds to perform a power-cycle reset. This is a simple yet effective step that can resolve many connectivity problems.
Wait 30 seconds before plugging your router back in. This allows the device to fully restart and clear any temporary issues.
To reboot Alexa, unplug its power adapter for at least three seconds. This will reset the device and allow it to reconnect to your Wi-Fi network.
After rebooting your router and Alexa, wait 5 minutes before checking to see if the issue is resolved. This allows the devices to fully sync with your Wi-Fi network.
If you're still experiencing issues, you may need to restart your modem and wireless router. This involves unplugging both devices, waiting 30 seconds, and then plugging them back in.
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Wi-Fi Settings and Options
To change your Wi-Fi network on your Amazon Echo, you'll need to use the Alexa app on your smartphone or tablet. Open the app and head to settings, then tap on the 'More' tab in the bottom right corner.
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Changing the Wi-Fi network on an Echo device with a display, like the Echo Show or Echo Hub, is slightly different. You'll need to use the display on your device rather than going through the Alexa app.
To change the Wi-Fi network on an Echo device without a display, like the Echo Dot or Echo Studio, follow these steps: Open the Alexa app and head to settings, then tap on the 'More' tab in the bottom right corner, and select Device Settings.
From the list of devices, pick the Echo device you want to change the Wi-Fi network on, then tap on Status. This will take you to your device's individual settings, where you can find the Wi-Fi settings.
To change the Wi-Fi network, tap on 'Change' next to Wi-Fi Network, and select a new network from the available list. You'll need to type in your Wi-Fi credentials to connect to the new network.
If you have a dual-band router, you can switch the Wi-Fi frequency band that Alexa is connecting to. This can help boost the signal strength of your router. To do this, open the Alexa app and select Devices, then select Echo & Alexa, and tap the Settings button at the top right.
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From there, tap Change next to the Wi-Fi option to switch the Wi-Fi band. You can switch to either the 2.4 GHz or 5 GHz frequency band, depending on your needs.
Here are some general tips for changing your Wi-Fi network on your Amazon Echo:
- Make sure you're within range of your router (within 10 feet) when trying to connect to a new network.
- Check that your router is turned on and functioning properly.
- If you're having trouble connecting to a new network, try restarting your router and modem.
- If you're still having trouble, try resetting your Echo device to its factory settings.
Understanding Connectivity Issues
Your internet connection is the backbone of Alexa's functionality, and a weak or unstable connection can cause connectivity issues. Your internet connection needs to be working properly for Alexa to function.
Several variables could cause Alexa not to connect, including a down internet connection, a need to restart the router or modem, or Wi-Fi being blocked. You might not even realize your internet connection is down, but it's a common cause of connectivity issues.
To troubleshoot connectivity issues, start by checking your internet connection and ensuring it's working properly. If you're unsure, try restarting your router or modem to see if that resolves the issue.
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What Affects Connectivity?
Your internet connection is the backbone of your Alexa device's functionality. If your internet connection is down, Alexa won't be able to do its job.
The strength of your Wi-Fi connection can also affect Alexa's speed and latency. A weak Wi-Fi signal can cause connectivity issues.
Wi-Fi blocks can also prevent Alexa from connecting. This can happen if there are physical barriers between your device and the router.
A router or modem restart can sometimes resolve connectivity issues. This is a simple fix that can be done to get Alexa up and running again.
If you're having trouble connecting Alexa to Wi-Fi, make sure you've entered the correct Wi-Fi password. This is a common issue because Wi-Fi devices don't state the reason why they cannot connect to a network.
The distance between your device and the wireless router can also affect connectivity. If your device is too far away from the router, the Wi-Fi signal may be too weak to connect.
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Key Facts
To troubleshoot connectivity issues with your Alexa device, it's essential to know a few key facts. You can use the Alexa mobile app on your phone or tablet to change the Wi-Fi on Alexa.
To do this, navigate to Devices > Echo & Alexa in the app, select your device, and then go to Status > Change. This will allow you to adjust your Wi-Fi settings.
To connect your Alexa device to a new Wi-Fi network, place it into Setup mode, tap your device in the app, and then select a Wi-Fi network to join.
Frequently Asked Questions
How do I connect Alexa to new Wi-Fi without an app?
To connect Alexa to a new Wi-Fi network without the app, go to alexa.amazon.com and log in with your Amazon account, then follow the in-browser setup process to set up your device. From there, you can configure your Wi-Fi settings and complete the setup.
Sources
- https://www.asurion.com/connect/tech-tips/fix-alexa-not-connecting-to-internet/
- https://www.howtogeek.com/728412/how-to-connect-alexa-to-wi-fi/
- https://www.wikihow.com/Change-WiFi-on-Alexa
- https://www.lifewire.com/alexa-wont-connect-to-wifi-4175141
- https://www.the-ambient.com/how-to/connect-echo-wi-fi-1388/
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