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WARNING |
It's
against the law to make
illegal copy of any copyrighted
materials, you are on your
own to deal with any legal
issues.
You have been warned!! |
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Here
in after is the familiar problems you
will meet when you use DVD-Cloner
:
And if you have other problems unsolved,
welcome to Email
to us. We will give you a reply as
soon as possible. |
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DVDCLONER
V1.90 RELEASED
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- DVD-Cloner
is the software that could copy your favorite
DVD completely . Only three hours , you could
burn your favorite DVD to DVD-RW and it has
the same quality as DVD . It is not VCD/SVCD
format at all .
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Does
DVD-Cloner support DVD+R/RW?
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- Untill
now , DVD-Cloner supports DVD-R/RW for its compatibility
but not DVD+R/RW.If you have only DVD+R/RW,please
click here!
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Why
does it pop up such error message "NO DVD DRIVE
FOUND!" when I try the trial version?
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- Please
check your ASPI. Is it ASPI V4.60 ? Now, you
can update your ASPI layer within DVDCLONER
v1.81 ! Or download ASPICHK here
to check the version of ASPI's . DVD-Cloner
only supports ASPI V4.60. If there is any problem,
please contact our technical
support.
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What
brand and model DVD-R/RW writer does DVD-Cloner
support?
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- DVD-Cloner
supports most DVD-R/RW writer while we recommend
the series of PIONEER.
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Why
does the program lock up when I burn the DVD?
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- Please
select DEFAULT or 1X as speed . If it is too
fast , DVD-R/RW writer will be too hot to lock
up .
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Is
there any restriction of the trial DVD-Cloner?
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- Yes,
the trial DVD-Cloner could only burn 1/5 of
the DVD but the full version could burn the
whole DVD .
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What
is the Hard drive requirements ?
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- If
you are running the trialversion DVD-Cloner,
it needs 2 GB free hard drive space. As for
the full DVD-Cloner,it requires as much as double
of the DVD capacity's free hard drive space.
For example, D5 format DVD requires 10GB or
so; D9 format DVD requires 20GB or so . Please
select the proper hard drive to save the TEMP
directory by "setup".
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- Please
click here to order.
You will receive a confirmation within one hour
after payment. You should register DVD-Cloner
with the CODE and EMAIL ADDRESS in the confirmation.
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What
kind of DVD-ROM does DVD-Cloner support?
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- DVD-Cloner
supports D5 and D9 .
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Can
I convert DVD to IMG format with DVD-Cloner?
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- Yes
, you can. DVD-Cloner will support IMG format
file if you set it by "TO" . Moreover, you could
burn the IMG file to your DVD-RW directly if
you set if by "FROM" .And you conver IMG format
file to DVD-R/RW with other programs.
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How
many DVD-R/RW will be needed for D5 and D9?
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- One
DVD-RW for D5 but two for D9.
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How
long does DVD-Cloner to burn a DVD?
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-
It will be one hour or so for D5 DVD and two
or three hours for D9 DVD .
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Could
I order more DVD-Cloner?
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What
is the installation requirements ?
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- The
"DVD-Cloner" requires the following
minimum configuration to run:
* Windows 98 SE, Windows ME, Windows NT
4.0, Windows 2000, or Windows XP
* Pentium-II 450 MHz or faster processor
* At least 64 MB of RAM
* 3 GB free hard drive space
* DVD-R/RW writer
* DVD-ROM drive
(NOTE: Additional hard
drive space will be required for downloaded
movies)
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Should
I pay for upgrading ?
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- Upgrading
is absolutely free for registered user!
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When
installing ASPI4.60, it indicates ,this utility
upgrades ASPI for windows95/windowsNT. What
should I do?
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- After
tested several times, we conclude that ASPI4.60
could work on Windows ME/WINDOWS XP/WINDDOWS
2000.
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What's
meaning of "KEEYP MENU" in SETUP of DVD-Cloner
V1.8?
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- Usually
DVD-R/RW or DVD+R/RW is 4.7GB so that you need
two DVD-R/RW to burn D9 DVD movie. Then menu
will be meaningless and you do not need to backup
"menu" of D9 DVD movie. Also, some DVD has special
menu that DVD-CLONER could not backup it.Thus,
please do not select "KEEP MENU". We recommend
that you do not select "KEEP MENU" when backup
D9 DVD movie.
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Why
the DVD-RW burned with DVD-Cloner could not
be played on DVD DRIVE or DVD PLAYER?
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- If
the DVD-RW with data could not be played on
DVD DRIVE or DVD PLAYER, of course the DVD-RW
with video and audio could not be played on
DVD DRIVE or DVD PLAYER either.
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1.make sure your DVD DIRVE or DVD PLAYER supports
DVD-RW.
- 2.please
use DVD-R instead of DVD-RW which is more compatible.
- 3.please
try the latest DVD-DRIVE or DVD PLAYER that
supports DVD-RW.
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What
does "simulate burn" in SETUP mean
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- It
is just to test your DVD burner. If you select
"simulate burn", it will not burn DVD. Usually
please do not select "simulate burn".
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What
should I do if DVD-Cloner doesn't support my
DVD writer?
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- You
can turn to IMG MAKING function of DVD-Cloner.DVD-Cloner
can save the IMG file that is converted from
the DVD movie on your hard drive. You can use
NERO or other software to burn IMG file to your
DVD-R/RW. NOTE:you cannot
copy the IMG file to your DVD-R/RW as a large
file, please use those softwares that can recognize
the IMG file. The information in details
, please refer to How to burn
a IMG file to DVD-R/RW,DVD+R/RW?
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What
shoud I do if my DVD writer only support DVD+R/RW?
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How
to burn a IMG file to DVD-R/RW,DVD+R/RW?
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- If
you have DVD-R/RW, then you can copy the IMG
file to DVD movie directly. Just choose the
files with the extension *.img in the FROM option.
-
if you have DVD+R/RW, it is a bohter, but you
can do what you want anyway,that is, use the
burning softwares that can support DVD+R/RW
as well as IMG file. The information below is
the way to use the common softwares that can
recognize IMG file:
- NERO
5.5.9.17
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Where
can I download ASPI4.60 and Forceaspi?
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- You
can download ASPI4.60 from here,
FORCEASPI17.zip from here.
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How
to use NERO 5.9.9.17 to burn IMG file made by
DVD-CLONER to your DVD-R/RW,DVD+R/RW,DVD-RAM?
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What
can I do if my DVD PLAYER could not play the
DVD-R/RW made by DVD-CLONER?
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- 1.When
playing, if it turns to blackscreen, please
click "stop" in the DVD PLAYER then play it
again.
- 2.If
DVD PLAYER could not recognise the DVD-R/RW
made by DVD-CLONER, please try another DVD PLAYER.
You'd better try SONY,PANISONIC DVD PLAYER and
it should be newly produced.
- 3.Before
place an order for DVD-CLONER, please have a
try with DVD-RW and play it on your DVD PLAYER.
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How
can I know if my DVD-CLONER could register ONLINE?
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- Please
click here.
If popping up "Your netwokring is working!",
it means your DVD-CLONER could register ONLINE.
Otherwise, please contact
us.
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DVD-CLONER
still could not find my DVD DRIVE or DVD BURNER
afer updation. How to figure it out?
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- Please
click here to download ASPI4.60
and install it manually. Then restar your computer
and have a try again.
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Why
I still could not get response from technical
support?
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- 1.Make
sure your email is not over 30KB. If it is over
30KB, it will be regard as the virus infected
email and will be deleted automatically.
- 2.As
a result of the ISP shielding, our email server
might return your email. Then try again with
another email address.
- 3.As
for the business boosting, when our email server
is busy, we still could not receive your email.
- 4.Our
reply might be shield by your email server.
Please contact us again for response asap.
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Could
DVD-CLONER 1.9 support DVD+R/RW,DVD-RAM?
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- No
problem!
Now DVD-CLONER 1.9 could support DVD+R/RW,DVD-RAM,DVD-R/RW
perfectly. No matter what kind of DVD BURNER
you use, you can clone with your DVD MOVIE with
it.
- In
DVD-CLONER 1.90,we offered a CD API option,
if you are using DVD+R/RW,DVD-RAM,please choose
this option.Just as the picture below shows:

In
this way ,DVDCloner can support your DVD+R/RW
and DVD-RAM.
- NOTE:
You should have installed NERO
5.5.5.0 or a newer version. Otherwise,
DVD-CLONER may not support your DVD+R/RW,DVD-RAM!
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How
does DVD-CLONER1.9 solve the problem that the
2nd disc burned cannot be played ?
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- If
the 2nd disc you got cannot be played, you can
choose " MOVIE ONLY" in the SETUP option. Then
there is no restriction caused by MENU when
you play the DVD MOVIE made by dvd cloner. So
you can play the 2nd disc smoothly.

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Could
DVD-CLONER 1.9 support microversion
, css?
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Could
DVD-CLONER 1.9 support external DVD BURNER?
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- Yes.
But you must choose CD API.
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After
" making 1 image file" , DVD-CLONER
just stops there. What to do next?
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- It
seems that the DVD has special format and please
try the following solution:
1.Press "Abort" to stop image file
making.
2.Press "Exit" to exit DVD-CLONER
.
3.Make sure you have installed "NERO 5.5.5.x".
4.Insert blank DVD-R/RW or DVD+R/RW before restart
DVD-CLONER.
5.please select "CD API" at "SETUP".
6.Try to clone the DVD again.
- Then
DVD-CLONER will not make the image file but
burn the DVD movie to blank DVD-R/RW or DVD+R/RW
directly.
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If
I select "RIP ONLY", what will happen?
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- If
you select "RIP ONLY" at "SETUP", DVD-CLONER
will rip and save the DVD movie at the temporary
directory of your HD (you can appoint the temporary
directory at "SETUP") instead of making image
file or burning the DVD movie to blank DVD-R/RW
or DVD+R/RW. Then you can edit or amend the
DVD movie with other software.
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When
I click "BEGIN", it indicates "MFC APPLICATION"
error. What can I do?
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- Make
sure ASPI is V4.60 . If not, please download
and update it. After Upgrading your ASPI, please
reboot your PC.
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How
does NERO burn the DVD created by "rip only"?
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Does
DEMO NERO work with DVD-CLONER?
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- DVD-CLONER
doesn't support DEMO NERO. You need to order
the full version NERO newer than 5.5.9.17. If
newer than Nero 5.5.9.17, it will be
better.
- Please
click here
to download NERO. If you can't order full version
NERO, please click here.
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