Q.
Is DVD X Copy compatible with all versions of Windows?
A. DVD X Copy is
currently compatible with Windows 2000 and Windows XP
Operating Systems. We're currently working on a Windows
98/ME compatible version. Please check back with us
again if you are not running a compatible OS. DVD X
Copy will NOT run on Windows 3.1 or Windows 95.
To see a list of Recommended
PC Configurations, click
here.
Q.
Do I have to own a DVD Burner/Writer?
A. YES! You must
have a DVD+R(W) or DVD-R(W) drive installed in your
PC. Check with your PC's manufacturer to make sure you
have one.
Q.
Will DVD X Copy work with all DVD burners?
A.DVD
X COPY supports almost every DVD burner on the market.
Below is a list of supported DVD+R(W) and DVD-R(W) Burners:
Currently Supported DVD+RW/+R
Drives:
+ ALERA DVD+R CRUISER
+ AOpen DVRW2412 PRO
+ BUFFALO DVM-4222FB
+ BUSLINK UII-DVRW28
+ CyQ've CQ2400+
+ FREECOM FX-10
+ HP DVD Writer 200j
+ IDE-DVD DVDRW6002
+ IKEBANA DVD+RW/+R
+ IOData DVDRW AB4.7P2
+ IOData DVDRW iU4.7P2
+ IOMAGIC DR-DVDRW 248EUI
+ LOGITEC LDR-R258
+ Memorex DVD+RW 100
+ Mitsumi DW 5125 TE
+ NEC DVDRW416
+ Pacific Digital DVD Burner plus
+ PHILIPS DVD6002
+ PHILIPS DVDRW228
+ PHILIPS DVDRW416
+ QPS Cue! DVD Burner +RW/+R
+ RICOH DVD+RW MP5125
+ RICOH DVD+RW RW5125
+ RIDATA RT-6880A
+ SANYO CRD-BPDV2
+ SONY DRX120
+ SONY DVD RW DRU-500A
+ SONY DVD RW DW-P10A
+ SONY DVD RW DW-U10A
+ SONY DVD+RW DRU-120A
+ TRAXDATA DVD+R/RW
+ TRITTON DVD PRO +R
+ VERBATIM OMNIA
+ VERBATIM PRODUCER
+ VIVASTAR RS-212
+ WAITEC X-FILE +R
+ <brandless> DVD+RW RW5125
To see a list of Recommended
PC Configurations, click
here.
Q.
Does DVD X COPY support both NTSC and PAL DVD movies?
A. DVD X Copy currently
supports only NTSC DVD video. Although there has been
limited success with PAL DVDs, they are not supported
at this time. We are currently working on a PAL-compatible
version. This should be ready soon.
Q.
Is DVD X Copy compatible with Macintosh?
A. DVD X Copy
is not compatible with Macintosh systems at this time.
Please check back with us in the future.
Q.
What are the minimum requirements for using DVD X Copy?
A. -
Pentium III 500mhz with 128mb of RAM or better
- Windows 2000/XP
- A DVD recordable drive
connected to your computer (+R or -R)
- 10gb of Free Hard Disk
Space or more
- Blank 4.7Gb DVD-R(W)
or DVD+R(W) discs (for recording)
Q.
Is your software just a bundle of freeware or shareware?
A. No! DVD X COPY
is a true "One-Click" application developed
by our team at 321Studios. There is no freeware or shareware
programs included in DVD X COPY.
Q.
I tried running word/playing quake/surfing the web while
making a back up and everything is running slowly?
A. DVD X COPY is
a heavy user of computer resources, we suggest making
a nice cup of coffee or tea while making a back up of
your favorite DVD.
Q.
Can copied DVDs be played on a standard DVD Player?
A.Most
DVD R(W) discs will play in your home DVD player. Please
check with your Owner's Manual or Manufacturer to see
if your player supports DVD recordable discs. To see
a list of compatible DVD+R and DVD+RW players, click
here.
Q.
How many discs are required to burn one DVD?
A.Many
DVD movies will fit onto one DVD disk, but on occasion,
you will need/want to split the DVD onto two DVD+R disks.
Q.
How long does it take to copy a DVD with DVD X COPY?
A.Some
newer model computers can copy a DVD movie in one hour
or less. Older computers may take a little longer, depending
on the speed of their processor and DVD burner.
Q.
Will my copy retain the same quality that is on my DVD?
A.Every
copy made with DVD X COPY software is EXACTLY like the
original. There is no video or audio compression. DVD
X COPY is the first program to copy ANY DVD movie without
any loss in quality.
Q.
Does the copy retain all of the bonus footage and menus?
A.DVD
X COPY copies all BONUS footage, like trailers, interviews
and other special features.
Q.
Is the DVD X Copy Software complicated?
A.DVD
X COPY may be the easiest software you'll ever use!
Insert your DVD Movie and a Blank DVD R(W) disc and
click "COPY NOW" to begin copying your DVD
movie. This can be done 1 of 2 ways:
1. If you have
a DVD Recordable Drive AND a standard DVD Rom Drive,
you may insert both the BLANK DVD R(W) disc and the
DVD Movie you wish to backup.
~OR~
2. Insert your
DVD Movie and click COPY NOW until DVD X COPY asks you
to insert a blank DVD R(W) disc.
It couldn't
be easier!
Q.
How do I know DVD X Copy will work for me?
A. That's why we
offer a full, unconditional money back guarantee on
our shipped product. Although the DVD X Copy software
product has proven itself time and time again, there
are rare exceptions when our customers cannot make the
product function, for reasons related to their particular
hardware and software configurations. It doesn't happen
very often, but in any case, we are always more than
happy to honor our agreement and refund your full purchase
price (less shipping & handling) if you are dissatisfied
with the DVD X Copy product for any reason.
Q.
Can I download a demo of the software?
A. Presently, we
don't offer a demo for download. We are however working
on one at this time and have plans to release a demo.
Q.
Can DVD X Copy be used to copy rented DVDs?
A. You should not
use DVD X Copy to copy rented DVDs. DVD X Copy should
only be used to make copies of DVDs you own for your
personal use. Copyright laws protect the rights of artists
and film companies, and 321 Studios asks that you respect
those rights.
Q.
Is it legal to copy DVDs I own?
A. Yes, you may copy
DVDs you own for your personal use. You cannot copy
DVDs in order to sell or give away copies, or for any
commercial purpose. 321Studios respects the rights of
artists and film companies, and the proper use of DVD
X Copy does not violate those rights.
Q.
Is DVD X Copy illegal?
A. 321Studios respects
the rights of artists and film companies, and the proper
use of DVD X Copy does not violate those rights. It
is legal to make copies of DVDs you own for your personal
use. You cannot copy DVDs in order to sell or give away
copies, or for any commercial purpose.
Q.
Does DVD XCopy work with Superbit DVDs?
A. Yes. We've tested
it with Panic Room that uses Superbit technology.
Q.
What is Superbit?
A. Video and audio
are stored on a DVD using compression algorithims that
discard some of the information in the original movie.
These compression algorithms are very carefully defined
to discard information that is impreceptable to most
people. The algorithms can be tuned to trade quality
for space. Better compression/smaller files can be created
at a slight cost in quality or vice versa.
However most DVD movies don't fill
the available space on a dual-layer DVD, so extra features
are added (trailers, previews of other movies, "The
making of…" videos, director's comments,
etc.) The Superbit technology eliminates some of these
extra features and simply uses the extra space on the
DVD to produce higher quality video and audio. True
videophiles can detect the difference.
The only impact Superbit has
on DVD XCopy is the files containing the movie tend
to be larger than normal and it is less likely that
a Superbit movie will fit on a single recordable disk.
It will, however, be split just like any other movie
that requires more than one disk to archive.
